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Design Breif 2009

Memorial Sloan Kettering’s Innovation Lab requested to create the site and service design for a new satellite chemotherapy site in Brooklyn. The design was to be based specifically on a thoughtful consideration of patients’ experience.

 

As of 2010 the Life Essentials kit and details from it have been brought to life and are in use at the

Life Essentials, a welcoming kit:
The kit presented to Memorial Sloan Kettering was created to allow new chemo patients to feel more at home, relaxed, and like honored guests.

The kit includes: A personalized hand written welcome letter, herbal tea samples, aroma therapy oil samples, a healthy snack, an eye mask, a journal with mood and weather note sections. In addition the most important part is My Preferences which is a checklist and service that allows the patient to customize their visits – everything from favorite music, to the type of tea they would like and at what part of the day. This is a bespoke welcome service with every day essentials to make the chemo therapy experience as stress free as possible.